What are the office hours?
Each practitioner sets their own treatment hours. We often have evening and weekend appointments available, please contact us for details. Our receptionist is typically in the office Monday through Friday from 9:00am - 2:30pm.
What are your rates?
The rates in our clinic vary depending on the therapist you see. Please see the Our Rates section for a full list.
Do you direct bill?
We do not direct bill. You will have to submit your sales receipts to your insurance company.
Will my insurance plan cover treatment?
Many insurance companies cover Acupuncture, Massage and Osteopathic Manual Therapy. Be sure to check with your insurance provider regarding coverage. You will have to submit sales receipts to your insurance company as we do not direct bill.
We require 24 hours notice when cancelling or rescheduling appointments. You will be billed for a full session for any missed appointments.
Do I need a referral from my doctor?
You do not need a referral to book an appointment at our clinic. Some insurance plans require a Doctor's note in order to claim your treatment, please check with your insurance provider prior to your initial treatment.
What are your COVID-19 policies?
We ask for your cooperation in hand sanitizing. We prefer that you wear a mask while in the clinic, if you do not have a mask we can provide one for you. Please reschedule your appointment if you are feeling sick.
In addition to our standard procedures we have increased the frequency of sanitization and cleaning in the clinic. We are following guidelines set out by Alberta Health Services as well as the Alberta Association of Osteopathic Manual Therapists, the College & Association of Acupuncturists of Alberta and the Natural Health Practitioners of Canada. All of our cleaning products are approved by Health Canada.
If you have questions or concerns regarding COVID-19 please contact 811 or visit the website: www.alberta.ca/covid19
Thank you for your cooperation, we look forward to seeing you soon!
2024 (c) St. Albert Acupuncture & Wellness Inc.